Instant online quote
People don't skip rides. They forget them.
A reminder is the cheapest thing an operator can do, and the one most often left to whoever has a spare ten minutes. It shouldn't be anybody's job.
Reminder FAQs
Which channels can I use?
Email, SMS and WhatsApp. Most operators lead with SMS for the pickup nudge and email for the confirmation.
Can customers opt out?
Yes, and it's honoured. Consent lives on the customer record and nothing is sent to someone who has withdrawn it.
Can I change the wording?
Every template is editable, in your own branding. The default text is a starting point, not a straitjacket.